CONTACT
US.

Questions regarding your online order?

Sales Support

Help

Custom Card Designs

To contact a sales representative regarding the Simon Giftcard® program, including co-brand and custom card designs, please click here.

Corporate Orders

To contact a representative regarding your corporate order or for assistance placing a corporate order, please click here.


Customer Support

American Express Rewardcard®

1-800-297-7327

Simon Giftcards®

1-866-885-6320

Note: Press 0 to be transferred to a live agent. There will be a short delay, so please wait to be connected.  

To report your card as stolen, review account activity, or all other customer service inquiries:

1-866-885-6320

To dispute a transaction or other general correspondence:

Simon Property Group
Attn: Giftcard Department
225 W. Washington Street
Indianapolis, IN 46204

Retailer Gift Cards

Please contact Simon Giftcards® Corporate Sales Customer Service at giftcardscs@simon.com