Contact Us: Simon Giftcard Volume Sales

Questions regarding your online order?

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Sales Support

Custom Card Designs

To contact a sales representative regarding the Simon Giftcard program, including co-brand and custom card designs, please click here.

Corporate Orders

To contact a representative regarding your corporate order or for assistance placing a corporate order, please click here.

Customer Support

American Express Rewardcard®


Simon Giftcards®


Note: Press 0 to be transferred to a live agent. There will be a short delay, so please wait to be connected.

To report your card as stolen, review account activity, or all other customer service inquiries:


To dispute a transaction or other general correspondence:

Giftcard Department / Simon Property Group
225 W. Washington Street
Indianapolis, IN 46204

Retailer Gift Cards

Please contact Simon Giftcards® Corporate Sales Customer Service at

Which Card Is Right For Your Company?

    • The American Express Simon Giftcard:
      • No monthly administrative fees after purchase
      • No fee to replace a lost/stolen card
      • Funds do not expire (plastic does)
      • No fee to replace an expired card
      • Good where American Express Cards are accepted in the US
    • The Visa® Rewardcard®:
      • $3.95 monthly administrative fee beginning with the 13th month from the month of card issuance.
      • $15 fee to replace a lost or stolen card
      • Card expires 2 years after issuance
      • Good anywhere Visa® debit cards are accepted world wide
    • Retailer Gift Cards:
      • No purchase fees
      • Flexibility to target your incentive by giving a popular brand card
      • See each Card for specific terms & conditions