Contact Us: Simon Giftcard Volume Sales
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Sales Support
Custom Card Designs
To contact a sales representative regarding the Simon Giftcard program, including co-brand and custom card designs, please click here.
Corporate Orders
To contact a representative regarding your corporate order or for assistance placing a corporate order, please click here.
Customer Support
American Express Rewardcard®
1-800-297-7327
Simon Giftcards®
1-866-885-6320
Note: Press 0 to be transferred to a live agent. There will be a short delay, so please wait to be connected.
To report your card as stolen, review account activity, or all other customer service inquiries:
1-866-885-6320
To dispute a transaction or other general correspondence:
Giftcard Department / Simon Property Group
225 W. Washington Street
Indianapolis, IN 46204
Which Card Is Right For Your Company?
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The American Express Simon Giftcard:
- No monthly administrative fees after purchase
- No fee to replace a lost or stolen card
- Funds do not expire (plastic does)
- No fee to replace an expired card
- Good where American Express Cards are accepted in the US
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The Visa® Simon Giftcard®:
- $3.95 monthly administrative fee after twelve consecutive months of inactivity
- $15 fee to replace a lost/stolen card
- Card expires a minimum of 5 years after issuance
- Good anywhere Visa debit cards are accepted in the United States
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American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Except where required by law, this Card is not redeemable for cash.
No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479.
Issued by American Express Prepaid Card Management Corporation. |
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Simon Giftcards are subject to terms and conditions, including a purchase fee and other fees. See the Cardholder Agreement
for details. The Cardholder Agreement is available at Simon Guest Services, on-line at www.simongiftcard.com, and in materials
that accompany each card. For use in the U.S. only. The Visa Simon Giftcard is issued by MetaBank or U.S. Bank National
Association pursuant to a license from Visa U.S.A. Inc.
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