Regional Malls

The Florida Mall®

8001 S Orange Blossom Trail, Orlando, FL 32809-9132

<p>The Florida Mall, located only minutes from the Orlando International Airport, is Central Florida’s largest and most remarkable shopping center. Welcoming more than 20 million visitors per year and spanning nearly 1.8 million square feet, The Florida Mall offers an experiential environment with more than 250 unique entertainment, retail and dining options.</p><p>At The Florida Mall, Dillard’s, JCPenney, Macy’s and Dick’s Sporting Goods complement a dynamic tenant lineup of numerous first-to-market retailers including one of only five M&M'S® World locations found in the world, Central Florida’s only Disney Store, Zara flagship, Central Florida’s first American Girl store, and the second worldwide location for Crayola Experience.</p><p>Making travel and shopping plans a breeze, visitors will enjoy the convenience of The Florida Hotel and Conference Center, a 511-room hotel located on property, offering a home away from home. Additionally, The Florida Mall offers exceptional customer service with its two Simon Guest Services locations, multi-lingual staff, foreign currency exchange, a valet parking option, motor coach drop-off locations, taxi stands, package check, seasonal shuttle program and indoor children’s play area.</p><p>The property’s recent redevelopment of the newly-added Dining Pavilion offers a fresh new customer experience that is well-suited to the Orlando market. The 105,000 square-foot Dining Pavilion features unique dining options, additional retailers, an expanded seating area and state-of-the-art customer amenities including free Wi-Fi throughout the shopping center. Located between American Girl and Dillard’s on the north side of the mall, the Dining Pavilion offers a total of 23 restaurants, five of which are new-to-market concepts, including El Meson Sandwiches, CARVERA Argentinian Grill, Carlo’s Bakery, la Madeleine and Bubbleology. In addition to new dining options, the Dining Pavilion will also feature five new retailers, including Morana, SportsAction, Inc., Ron Jon Surf Shop, Yankee Candle, GNC and Delores Jewelers.</p><p>These exciting new additions and convenient amenities solidify The Florida Mall as the premiere place to shop, dine and socialize in Central Florida.</p><p>Located minutes from the Orlando International Airport and Walt Disney World Resort, the mall offers hotel accommodations and a conference center on property, as well as two Guest Services locations and valet parking for customer convenience. The shopping center is open Monday - Friday, 10 a.m. to 9 p.m., Saturday 10 a.m. to 10 p.m., and Sunday, Noon to 8 p.m. For additional information, contact the mall shopping line at (407) 851-6255.</p>


Macy*s, Zara, Michael Kors, American Girl®, XXI Forever, M&M's World, Apple Computer, Disney Store, The, Crayola Experience

  • See hours >
  • Mall Hours
      • Monday to Friday
      • 10am - 9pm
      • Saturday
      • 10am - 10pm
      • Sunday
      • 12pm - 8pm
  • Mall Office:
  • (407) 851-7234 
  • Shopping Line:
  • (407) 851-6255 
  • Mall Security:
  • (321) 354-1169 




<p style="margin: 0px 0px 8.5px; padding: 0px; border: 0px; background: #ffffff;">Florida Mall is located at 8001 S Orange Blossom Trail, in Orlando.</p> <p style="margin: 0px 0px 8.5px; padding: 0px; border: 0px; background: #ffffff;"><strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">From I4 West:&nbsp;</strong>Take I4 going eastbound to exit 74A (Sand Lake) and turn right on Sandlake Rd and continue tue to follow until crossing South orange blossom trail, then take first right.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">From I4 East:&nbsp;</strong>Head westbound to exit 80 (U.S. 441/S.O.B.T.) and follow until you cross Sandlake road, then take the first left turn.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">From SR 528 Eastbound:&nbsp;</strong>get off exit 8 and then turn left northbound on S.O.B.T.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">From SR 528 Westbound:</strong>&nbsp;get off exit 4 and then turn right northbound on S.O.B.T.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">Turnpike Southbound:&nbsp;</strong>get off exit 254 and go north on U.S. 441/S.O.B.T.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">Turnpike Northbound:</strong>&nbsp;get off exit 254 and go north on U.S. 441/S.O.B.T.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">From Downtown Orlando:</strong><br /> Option A - take S. orange ave south to Sandlake Rd and turn right and continue on until you reach Golden Sky, then turn left.<br /> <br /> <strong style="margin: 0px; padding: 0px; border: 0px; background: transparent;">Option B -</strong>&nbsp;take Church street westbound to U.S. 441/S.O.B.T.; follow until you cross Sandlake road, then take the first left turn.</p>


<span style="background: #ffffff;">LYNX provides public transportation services for Orange, Seminole and Osceola counties. Daily fixed-route local bus services provide more than 85,000 passenger trips each weekday spanning an area of approximately 2,500 square miles with a resident population of more than 1.8 million. The Florida Mall has a stop, to know more information on which route to take please call (407)841-LYNX (5969) or our Customer Service desk at (407)851-7234.</span>


<span style="background: #ffffff;">Visiting tour groups have a designated motorcoach drop-off location between Macy's and the Crayola Experience.</span>


<span style="background: #ffffff;">Taxi Services are very easy to come by if you don't have a car- get a taxi from your hotel and when you are ready to head back, visit the Dining Pavilion Entrance and a Mears taxi will be there to pick you up. &nbsp;You may also call Mears Transportation (407)699-9999.</span>

Services & AMENITIES

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.

Indoor Device Charging Stations

Charge your phone while you shop! Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Accessible Entrance

All main entrances are accessible. Main entrances are located at the Dining Pavillion, outside of American Girl, near M&amp;M's world and at Crayola Experience.

AED (Automatic External Defibrillator)

Located at the Guest Services Booth in front of the Florida Hotel and Conference Center


Travelex ATMs located throughout the mall.


Crayola Experience is Now Open! More details can be found here:

Baby Changing Station

For your convenience, baby changing stations are&nbsp;available inside both family restrooms located in the Dining Pavillion and in the management hallway next to bebe in the macy*s wing.

Bike Racks

Bike racks are conveniently located outside near Footlocker.

Bus Stop

Convenient LYNX bus stop located outside of jcpenney.

Children's Play Area

<br /> Located near Macy*s.

Complimentary Coat & Package Check

Complimentary coat &amp; package check is available at Simon Guest Services&reg; Simply bring your coat, bag or package to a guest service representative. They will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.

Coca-Cola Vending

Thirsty for a coke? Try a great Coca-Cola product from one of our many Coca-Cola vending machines located throughout the mall.

Convention & Visitor Bureau

Welcoming our visitors from near and far, let us help you uncover all the great attractions and restaurants nearby. Just stop by the desk for more information. Directions, guides, coupons and local tips and transportation assistance are available just for the asking.

Currency Exchange Stations

Currency Exchange is available at the Guest Services Booth. Currency Exchange is provided by Currency Exchange International. They can be contacted at 407-854-0860. 

Directories (Mall Map)

These can be found at Simon Guest Services at at each directory unit at the main entrances.

EV (Electric Vehicle) Charging Stations

EV Charging Station is conveniently located in the parking lot near Footlocker.

Gift Wrapping

Gift wrapping is available at some of the specialty stores and at most of the department stores. Seasonal gift wrapping is also available.

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. There are many features designed to enhance your shopping experience including mall maps &amp; gift card balance check. Download the free app from the&nbsp;App Store? for iOS powered devices or from&nbsp;Google Play&trade; for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Lost and Found services are available at Simon Guest Services located near The Florida Hotel or by calling security at (407) 247-5970. Individual stores may also maintain independent Lost and Found services.

Mall Office

Located in the management/restroom hallway next to bebe in the macy*s wing. The management office is the last door on the left before the double doors.

Mall Walking

The Florida Mall&nbsp;opens at&nbsp;8 a.m. Monday through Saturday and 10 a.m. on Sunday for mall walking.&nbsp; For more information on mall walking or other mall services please visit Simon Guest Services located near the Florida Hotel.


Multi-lingual staff members are available at Simon Guest Services located near the Florida Hotel. We also have a language line to assist all multi-lingual shoppers. An shoppers who would like to take advantage of the language line may visit the guest services booth near the Florida Hotel.

Nursing Mothers Lounge

The nursing lounge is located in the management hallway next to bebe in the Macys wing.


The Florida Mall offers guests over 9,220 parking spaces and 3 convenient main mall entrances. Enter the mall at the Dining Pavilion, at the M&amp;M's world Entrance by Macy's, or at the Promenade by H&amp;M. Handicapped spaces are available. Any customers needing special assistance are encouraged to contact the mall management office at (407) 851-7234. The Florida Mall has a designated motorcoach drop-off location adjacent to Macy's and Charming Charlie near the M&amp;M's World Entrance. Free and convenient parking is available for motorcoaches as well.

Pay Phone

Available throughout the mall for customer convenience.

Public Transportation

Taxi cabs provided by Mears Transportation are available at the Dining Pavilion Mall Entrance. For additional information, please call Mears at (407) 699-9999

Shopper Assistance

<p style="text-align: justify;">The goal of The Florida Mall Security Department is to maintain a safe and pleasant shopping environment for our visitors and tenants. Some of the ways security is working for you:<br /> Year-round vehicle patrols in the parking lot.<br /> Year-round foot patrols throughout the mall.<br /> Vehicle jump starts.<br /> Assist in locating lost vehicles.<br /> Assist in locating lost loved ones.<br /> Escort visitors and tenants anytime upon request.<br /> Plus, all Florida Mall&nbsp;Security Officers are trained in CPR and basic first aid.<br /> For all lost and found inquiries please contact security at (407) 247-5970</p>

Simon Guest Services

Customers can visit Guest Services in front of The Florida Hotel or near Build-a- Bear to purchase American Express and Visa Simon Giftcards, redeem vouchers, purchase Style Passes, exchange international currency, rent wheelchairs and obtain general directions/mall information during their visit. More more information call the shopping line at (407) 851-6255

Simon Kidgits Club

<p>The Simon Kidgits Club has it all. As a member, kids and their parents can enjoy the many benefits of the program including: </p> <ul> <li>Interactive Kids events </li> <li>Family-Friendly and Money-Saving Coupons from Mall Retailers and more </li> <li>Birthday Club and Gift Redemption for Kids </li> <li>Simon Kidgits Newsletter with games and educational elements </li> <li>and other membership exclusives! </li> </ul> <p>Interested in becoming a member? You can register at Simon Guest Services located Center Court, by the hotel. Annual membership fees are just $5. Join Today</p>

Simon Youth Academy

Simon Youth Academies are non-traditional high schools that are located primarily in Simon Malls &reg; . The Academies give at-risk students the same education that they would receive in a traditional classroom but in a flexible environment. Compassionate academy teachers are able to focus on one-on-one learning thanks to an emphasis on small class sizes.<br /> <br /> Academy graduates receive accredited high school diplomas from their public school districts, because each academy represents a partnership with one or more public school districts and is an extension of the local systems

Soft Seating

Carpeted soft seating areas are located throughout the mall for customer comfort and convenience.<br />


Strollers are available for a nominal fee at convenient cart locations&nbsp;in front of Sears and Macy's.&nbsp;


Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.

Valet Parking

Valet parking is located at the plaza entrance by American Girl and is available for $7.

Wheelchairs (Complimentary)

Wheelchairs are available at Simon Guest Services on a first-come, first-serve basis. Wheelchairs are complimentary for use, however donations are greatly appreciated. All proceeds collected from the service will benefit the mall’s Simon Youth Foundation. A valid form of picture identification is required to borrow a wheelchair.

Enhanced Cellular Connectivity

This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>

Handicapped Parking

Handicapped accessible parking is available.&nbsp;