Entrances to King of Prussia are handicapped accessible. If you need wheelchair assistance, please call 610-265-5727 and a wheelchair will be brought to you.
Handicapped accessible parking is available.
AED (Automatic External Defibrillator)
Automatic Defibrillator Devices are located throughout the mall. In an emergency, customers may go to the closest mall directory unit and call Security on the courtesy phone.
Travelex ATMs are located throughout both the Plaza and Court. Please call 610-265-5727 for locations.
Baby Changing Station
Baby Changing Stations are located in all men's and women's restrooms, as well as in family restrooms in the Plaza food court and on the upper level of the Plaza by the Cafe Court.
Bike Racks are available outside of the Rite Aid entrance.
Many SEPTA bus routes service King of Prussia. Check out <a href="http://www.septa.org">www.septa.org</a> for routes and times. Buses stop and pick up at the Transit Center, on the lower level near jcpenney.
Children's Play Area
King of Prussia has two play areas for children to enjoy. Located in the Court near the lower level food court and in the Plaza, upper level near Forever 21 and H&M.
Thirsty? Grab a Coke! Coca-Cola vending is available at King of Prussia in many of our restroom hallways.
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Currency Exchange Stations
A Travelex currency exchange is available on the upper level of the Plaza, near jcpenney.
Directories (Mall Map)
Stop by Guest Services to pick up a handheld mall map. Mall maps are also available at one of our many free-standing directories in the mall, located near most mall entrances.
EV (Electric Vehicle) Charging Stations
King of Prussia has two Electric Vehicle charging stations on the upper level of the Nordstrom Parking Deck.
Comfortable family restrooms are available in both the Plaza and the Court in the following locations:<br /> <br /> -Plaza lower level food court<br /> -Plaza near the Cafe Court<br /> -Plaza lower level near Lord & Taylor<br /> -Plaza upper level near Lord & Taylor<br /> -Court upper level near Macy's
There are three food courts at King of Prussia with selections for every taste. Grab a bite at the lower level Food Court near Primark in the Plaza, the upper level Cafe Court Food Court near Nordstrom in the Plaza, or the lower level Piazza di Giorgio Food Court near the Pavilion in the Court.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=845">Travelex now</a>.
Motorcoach & Group Tour Registration. All groups who register with us will receive a welcome package upon arrival, which will include Mall Directories and a Savings Passport for every member of your group. A representative from King of Prussia will contact you shortly after submission of this form to confirm your registration. <a href="http://www.simon.com/koptravel" target="_blank">Please Complete this form.</a>
Handicapped Accessible Restrooms
All restrooms at King of Prussia are handicapped accessible.
King of Prussia Guest Service personnel will be happy to direct customers to area hotels and assist them with dining reservations through Open Table.
Lost and Found
The Lost & Found department is located in the King of Prussia Public Safety Department. Call 610-265-5794 (extension 219) to inquire about lost items.
The Mall Management Office is located on the upper level of the Plaza, near the Cafe Court Food Court. Office hours are from 8:30am-5pm, Monday-Friday.
Mobile Shopper Club™
Get exclusive mall offers and event info sent right to your phone! Text Mall199 to 74666 to join the Simon Mobile Shopper Club, and be entered to win a $1,000 shopping spree!
Motorcoach and group tours are always welcome at King of Prussia Mall. Motorcoaches are asked to drop off and pick up at the Bonefish Grill entrance in the Plaza. Buses may then park in the exterior parking lot near Shake Shack.
Ample free parking is available throughout the King of Prussia perimeter. Check your favorite store's listing in our online directory to find the best area to park.
A SEPTA Transit Station is located at the Plaza at King of Prussia next to JCPenney serving Bus routes 92, 99,123, 124, 125, & 139. Transit passes for Zone 3 and Independence Passes may be purchased at Guest Services.
Retailer Gift Cards
A wide selection of retailer gift cards are available with no purchase fee at our Guest Services Centers. Stop by or call 610-265-5727 for complete details.
Security & Police Substation
King of Prussia's Public Safety office is located on the lower level of the Plaza, between jcpenney and Rite Aid. Should you need security or police assistance, please call 610-265-7695.
Ask at Guest Services for a shopping bag to consolidate your smaller bags!
Enjoy the complimentary shuttle transportation service to shorten the walk from your parked car to the mall.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Guest Services
King of Prussia offers two Guest Services locations for your convenience. They are located in the Plaza, on the lower level between JCPenney and Nordstrom and in the Court, on the lower level by Bloomingdale's. Stop by for information, directions, a wheelchair, coat and package check services, or to purchase a Simon Mall gift card, retailer gift card, or Ticketmaster services.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Soft seating is available in the luxury wing of the Plaza, in the area's near Neiman Marcus, Lord & Taylor, and Nordstrom.
King of Prussia offers Stroller Rentals at (3) three convenient locations, including the Plaza mall entrance near Grand Lux Café, the upper level of the Plaza near Dick's Sporting Goods, and in the Court, lower level by the Piazza di Giorgio Café Food Court.
Tesla Charging Station
Tesla Charging Station is available for use near the Neiman Marcus entrance.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs. This service is available at the King of Prussia Plaza Guest Services location, on the lower level near Pottery Barn.
A Transit Center is located on the lower level adjacent to jcpenney, and is accessible only from the exterior of the mall. Pick up Septa bus route from here. Visit <a href="http://www.Septa.org">www.Septa.org</a> for routes and schedules.
Valet Parking is available at the Neiman Marcus entrance by the Plaza.
Complimentary wheelchairs are provided at our two Guest Services locations. One on the lower level of the Plaza near Pottery Barn and the second on the lower level of the Court near Bloomingdale's. For questions regarding our wheelchair availablity and policies, please call our Guest Services Representatives at 610-265-5727.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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