Crystal Mall is a newly renovated, two level regional mall located in Southeastern Connecticut. With over 125 stores including Chico's, Talbot's, Loft, Express, Forever 21, H&M, JCPenney, Macy's & Sears, Crystal Mall has all of your shopping desires in a comfortable and climate controlled indoor environment. It is conveniently located between I-95 and I-395 in Waterford, CT. The mall serves the nearby communities of East Lyme, Groton, Mystic, New London & Old Lyme. After shopping for your fashion, jewelry and sporting goods needs, enjoy dining at one of our three full-service restaurants such as Buffalo Wild Wings, Longhorn Steakhouse or Olive Garden. We also feature a modern food court offering different choices for a quicker dining experience. Favorite customer amenities are available including a children’s play area, comfortable soft seating and a mother’s lounge. From all of us at Crystal Mall, we look forward to your next visit & wish you a great shopping experience.FEATURED STORES
American Eagle Outfitters, Old Navy, Forever 21, rue21, Buffalo Wild Wings, Olive Garden, Longhorn Steakhouse, Chico's
Located off I-95 at Route 85 (Exit 82) and off I-395 at Route 85 (Exit 2).
Handicapped accessible parking is available.
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ATM machines are located near Simon Guest Services on level one, near the play area on level one and across from Belden's Jewelers on level two.
Baby Changing Station
A baby changing station is available at our Simon Kidgits Club play area on level one near Christmas Tree Shops and in our family restrooms.
The S.E.A.T bus stop is located outside of Christmas Tree Shop & Sears on the lower level of the mall. Please visit Simon Guest Services for a bus schedule.
Children's Play Area
Take a break at our Simon Kidgits Club play area on level one near Christmas Tree Shops. The play area offers interactive games, baby changing station, and plenty of comfortable seating for parents.
Coca-Cola machines are located throughout Crystal Mall to help quench your thirst while you shop. Be sure to check out our new interactive vending machine on the lower level near Old Navy.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=334">Travelex now</a>.
Lost and Found
Visit Simon Guest Services on the lower level near the food court elevator if you have lost an item at Crystal Mall, or call Crystal Mall Security at 860.442.8502
Mall walking is permitted and welcomed at Crystal Mall. Please register with the Security Office if you would like to begin mall walking.
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Nursing Mothers Lounge
Visit our family restrooms and nursing lounge on the lower level near Christmas Tree Shops.
Free parking available at all mall entrances.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Kidgits Club
The Simon Kidgits® Club is here! Sign your child up for free today either online at kidgits.simon.com or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Take a break and relax at one of our new soft seating areas located throughout the mall. Featuring brand new chairs and loveseats....you'll get a well deserved rest at one of our soft seating areas.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
Smarte Carte strollers are available for $5. They are located on the Lower Level near JCPenney and on the Upper Level near Belden Jewelers. $.50 will be refunded to you upon the return of the stroller.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</span><span style="font-family: Tms Rmn;"> </span></p>
Wheelchairs are available at no charge. Please visit Simon Guest Services on the Lower Level near the food court elevator to obtain a wheelchair.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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