Amenities Legend

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network in the food court and near AMC Theaters. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.


For your convenience, ATMs are located in the following areas of the mall:  Neighborhoods 2, 5, 7, and in the Food Court.

Baby Changing Station

Located in all public restrooms and the family restroom.

Children's Play Area

The Jeff Gordon Children's Hospital at NorthEast Medical Center Soft Play Area is located in Neighborhood 2.

Coca-Cola Vending

Coca-Cola vending machines are located in Neighborhoods 1, 3, 4, 5, 6 and 7. 

Gift Wrapping

Offered during the holiday season in the food court to benefit the Junior Charity League of Cabarrus County.

Group Services

Concord Mills is a fabulous group destination - whether you're part of a bus tour, a family reunion or a group of girlfriends looking for a getaway, we've got a great time in store for you!&nbsp; If your group would like to visit,&nbsp;we simply ask that&nbsp;you fill out the reservation forms available at&nbsp;;This will allow us to prepare for your visit and provide you with some special perks!<br /> <br /> <strong>Group Incentivies:</strong><br /> By reserving at least 24 hours prior to your arrival, your group of 15 or more will receive FREE Concord Mills coupon books and directories, and a food voucher for bus driver and escort valued at $7.50 each. <br /> <strong>Motorcoach Information:</strong><br /> Drop off at Entry 5 (Burlington Coat Factory/VF Outlet) and pick up at Entry 6 (Gap Outlet/Ann Taylor Factory Store). <br /> <br /> <br />


<p>While planning your visit, Concord Mills proudly recommends the following hotels within the area. While visiting, stop by Guest Services in neighborhood 4 for additional information about area hotels. <br /> <br /> </p> <p >Country Inn &amp; Suites<br /> 580 Dickens Place NE, Concord, NC 28025<br /> 704.793.6777</p> <div></div> <img width="159" height="146" alt="" style="width: 152px; height: 125px;" src="" /><br /> <p>Welcome to A Lot More To Love Country.<br /> Let us spoil you with fresh cookies and complimentary breakfast as well as high-speed internet access and a team who will welcome you like family.&nbsp; At Country Inn &amp; Suites by Carlson Concord/Kannapolis we'll always make you feel right at home.&nbsp; Visit us and see why we'll have you saying, "I Love this Country."<br /> <br /> <em>Receive a 15% discount on daily rates. Use promo code CMMALL.<br /> </em>Click to book: <a href=""></a>.&nbsp;</p> <p>Hotel Amenities:<br /> Studio &amp; One Bedroom Suites<br /> Complimentary breakfast<br /> Free high-speed internet<br /> Business center<br /> Indoor pool &amp; whirlpool<br /> Fitness center<br /> Boardroom<br /> Gold Points<br /> Free weekday newspaper<br /> Red It &amp; Return lending library<br /> Guest laundry on-site<br /> Free cookies<br /> <br /> </p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;<br /> Hampton Inn &amp; Suites<br /> 9850 Weddington Rd. Extension, Concord NC 28027<br /> 704.979.5600<br /> <strong><img width="159" height="146" alt="" style="width: 152px; height: 125px;" src="" /></strong></p> <div></div> <p>Concord&nbsp;Mills Package:&nbsp;At check-in the guest is to receive a $20 AMEX Gift Card, a Coupon Book for Concord Mills, and a Mall Directory. (Code: PFK)<br /> Shop &amp; Stay Package:&nbsp;At check-in the guest is to receive a Coupon Book for Concord Mills and a Mall Directory. (Code: PDK)<br /> *Both of these packages include the guest room with the guest room amenities.<br /> Click below to book:&nbsp;<a href=""></a></p> <p >Hotel Amenities:<br /> Complimentary Internet<br /> Complimentary Shuttle Services to and from mall and local restaurants (9:00AM-9:00PM)<br /> Complimentary Hot Breakfast Buffet<br /> Refrigerator and Microwave in every room<br /> Outdoor Pool and Jacuzzi<br /> Fitness Center<br /> Business Center<br /> Cloud Nine Beds by Serta<br /> Across from Concord Mills Mall<br /> Complimentary Manager's Reception (Monday-Saturday)<br /> **All Packages must be booked at least 72 hours in advance**<br /> *Book our Shop &amp; Stay Package any day of the week - based on availability. Restrictions apply.</p>

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store&#8480 for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Lost and found items are kept in the security control office.  Call 704-979-5100 for the Security Control Room.

Mall Walking

No more worrying about the weather! Enjoy a fun and unique atmosphere for your workouts.&nbsp;<br /> <br /> At Concord Mills, we open our doors early for your convenience: <br /> Monday - Saturday @ 8:00am<br /> Sunday @ 10:00am<br /> <br /> Walking one lap around the mall, including all entrances, is one mile!<br /> <br />

Nursing Mothers Lounge

Our nursing room is temporarily closed for remodel. Come visit the newly designed restroom, family restroom, and mother's lounge in October 2014!<br />


Approximately 7,233 spaces

Shopper Assistance

<strong>Frequently Asked Questions:<br /> </strong><br /> 1.&nbsp; Where can I find the restrooms?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restrooms are located on either side of the Food Court as well as in Neighborhoods 1, 3 and 5.<br /> <br /> 2.&nbsp; What kind of restaurants do you have?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>&nbsp;&nbsp;&nbsp;Food Court restaurants include:</strong><br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Burger King Express<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cajun Grill<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Great Steak &amp; Potato Company, The<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hissho Sushi<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Popeye's<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pino Gelato<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Salsaritas<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sbarro<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Yeung Lotus Express<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>&nbsp;&nbsp;Restaurants and Specialty Food shops include:</strong><br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Great American Bagel &amp; Bakery<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chili's Too<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Auntie Anne's<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Candy World<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cinnabon<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cold Stone Creamery<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dairy Queen/Orange Julius<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Firehouse Subs<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Freshens Yogurt/Great American Cookie/Pretzel Time<br /> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Rocky Mountain Chocolate Factory<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Starbucks<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sweets From Heaven<br /> <span class="Apple-tab-span" style="white-space: pre;"> </span>&nbsp; &nbsp; Tony Sacco's<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;3.&nbsp; Where are the pay phones?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Public telephones are located throughout the center.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;4.&nbsp; Where is the lost and found?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lost and found items are located in the Security Control Room.&nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Security can be reached by calling 704-979-5100.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;5.&nbsp; Do you have wheelchairs available for customers?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manual wheelchairs are available at the Guest Services Center located in Neighborhood 4.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;6.&nbsp; Can I purchase a gift card over the telephone?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;American Express Simon and Simon Visa Giftcards cannot be purchased over the phone.&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Please contact Guest Services&nbsp;at 704-979-3000 for further questions.&nbsp;<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;7.&nbsp; Where are&nbsp;the Security and Management offices located?<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Security Control Room is located behind the Management Office.&nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;This area is located beside the Food Court&nbsp;between Wilson's Leather and Charlotte Russe<br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;in Neighborhood 6.<br />


Single strollers are available at Entries 2, 3, &amp; 6.<br /> Double strollers are available at Entry 6.&nbsp;

Wheelchairs (Complimentary)

<div style="text-align: center;">Wheelchairs are complimentary and available at Simon Guest Services in neighborhood 4. The closest entry to Simon Guest Services in entrance 5. When checking out a wheelchair, you will need to provide a valid State ID or Driver's License. This ID will remain at Guest Services for the duration of your rental. Wheelchairs are on a first come, first served basis. Wheelchairs may not be checked out any later than 1/2 hour prior to close on any given day. Please see Guest Services or call (704) 979-5000 for additional questions.&nbsp;</div>